Crew Roles

At McDonald’s we believe in making every day easy for our customers, whether they are zipping through the Drive-Thru, having lunch with their kids, or catching up with friends over coffee. This means we have a variety of roles to help us deliver a fantastic customer experience every time. So whether you like putting a smile on people’s dial, building custom-made burgers, or making a mean macchiato, we have a role that will work for you!

Crew member


Front counter

Front counter

First impressions last forever, and at our front counter, you'll meet and interact with hundreds of people every day. As the face of McDonald’s, you'll provide each of our customers with a fantastic experience and make sure that they always walk away satisfied, with a smile on their face.

Host

Host

The host’s role is to give our customers outstanding, personalized service from the moment they walk into the restaurant. You’ll help them to use digital kiosks to design delicious Create Your Taste burgers, provide attentive table service and make their visit a great experience. If you love being on the move, have fantastic people skills and want to add a personal element to the Macca’s experience, this is the role for you.

The kitchen

The kitchen

Working in the kitchen, you’ll provide our customers with tasty, fresh food, made just the way they want it. You’ll work closely with other crew to prepare our full menu range to a high quality standard. If you have a passion for good food, are great at multi-tasking and have good attention to detail, our kitchen is the place for you.

Create Your Taste Chef

Create Your Taste burger chef

Our burger builders love creating delicious gourmet burgers designed especially by our customers. If you have a passion for great food, have awesome attention to detail and are comfortable working under pressure, this could be the challenge for you. You’ll work with a range of premium ingredients to create mouth-watering burgers that look better than the picture!

McCafé

McCafé

Our baristas love crafting the perfect coffee for our customers. If you enjoy delivering fantastic customer service with a passion for coffee, McCafé is the place for you. Here you'll have a chance to get to know your regular customers, and prepare and serve our full range drinks, our assortment of sweet and savoury snacks, and our delicious breakfast and lunch ranges.

Party Host

Party host

We love to help kids celebrate their birthdays at Macca’s, and create memories that last a lifetime. As a party host, you’ll be the event ringmaster making it an easy day for parents and a fun day for the kids by providing games, entertainment and meals. This is your chance to help create magic memories, so bring your laughter, bring your imagination and bring out the big kid in you!

Drive-Thru

Drive-Thru

If you love giving great customer service fast, you’ll love working at Drive-Thru. You’ll keep our customers on the move by running the Drive-Thru like a well-oiled machine. It's a fast-paced job that requires someone who can multitask with a high level of energy, a positive attitude and fantastic people skills.

Crew trainer


Great crew trainers play a big role in helping new crew members to learn the ropes at Macca’s. If you always show a commitment to McDonald’s and have the ability to coach others, this could be the next step in your career with Macca’s.